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My Care Website Terms and Conditions

1. Terms & Conditions

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. User License

Permission is granted to temporarily download one copy of the materials (information or software) on Maple York Care Homes Limited’s web site for personal, non-commercial transitory viewing only. This is the of a license, not a transfer of title, and under this license you may not:

i) modify or copy the materials;
ii) use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
iii) attempt to decompile or reverse engineer any software contained on Maple York Care Homes Limited’s web site;
iv) remove any copyright or other proprietary notations from the materials; or
v) Transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Maple York Care Homes Limited at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Maple York Care Homes Limited web site are provided “as is”. Maple York Care Homes Limited makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Maple York Care Homes Limited does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Maple York Care Homes Limited or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Maple York Care Homes Limited’s Internet site, even if Maple York Care Homes Limited or a Maple York Care Homes Limited authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Maple York Care Homes Limited’s web site could include technical, typographical, or photographic errors. Maple York Care Homes Limited does not warrant that any of the materials on its web site are accurate, complete, or current. Maple York Care Homes Limited may make changes to the materials contained on its web site at any time without notice. Maple York Care Homes Limited does not, however, make any commitment to update the materials.

6. Links

Maple York Care Homes Limited has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Maple York Care Homes Limited of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

Maple York Care Homes Limited may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Maple York Care Homes Limited’s web site shall be governed by the laws of the United Kingdom without regard to its conflict of law provisions.

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ARRANGE TO VISIT A HOME

ARRANGE A CALL BACK

You are doing a fantastic job for Dad and our family wishes you well for the future.
Thank you for the care and support you have given me during my stay – you are all lovely people.
Thank you for looking after Dad. I don’t know what we would have done without your care.
The support and kindness you have shown Auntie and Uncle has helped them get through a very difficult period in their lives.
Thank you for taking Mum into your home when we need help. We all appreciate the kindness and thoughtfulness you have shown her.
I enjoyed a week at your lovely care home – an experience to remember.
Thanks for the care and support provided to my Nan. Her distant family are particularly grateful.
The individual care that Mum received made me feel she was part of a big family.
Just to say thank you for the care given to my Grandad. You are the best!
It has been a blessing t know that Mum has been so well cared for and you have all give me such great support.
Lovely carers taking care of D this week. A much needed break for me – thank you so much.
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MY Care Ltd.
Normanton Lodge
75 Mansfield Road
South Normanton
Derbyshire DE55 2EF

The views expressed on this site are not necessarily those of Maple York Care Ltd. Whilst every effort is made to ensure that the information on this site is accurate and up to date, no responsibility for errors and omissions can be accepted. Links to external servers do not imply any official Maple York Care Ltd. endorsement of the opinions or ideas expressed therein, or guarantee the validity of the information provided. Links to commercial sites are in no way an endorsement of any vendor's products or services.

© 2017 Maple York Care Ltd. All rights reserved.

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A call for help

My Care is placing a call out for anyone who would be willing to volunteer and help staff in our care homes during the current Coronavirus situation. You may be needed to help with a variety of tasks – delivering simple hydration, help with feeding or possibly with medication.

We are looking to create a RESERVE LIST OF VOLUNTEERS that we only call upon in an emergency situation, to cover other members of staff who are unable to be at work. Any relevant skills may be helpful.

The following conditions will apply:

  • There will need to be a screening process
  • We will pay for your DBS check
  • You may have to help us with a quick reference check
  • We will provide you with an induction and training, some of which may be online

If you can help us that would be fantastic. Initially we are asking you to fill in the form below. All we are asking for is your name and contact details and any relevant experience or attributes you have which you think might make you particularly suitable.

The current situation has placed huge demands on a number of different workforces, particularly the NHS and care homes. We are living through extraordinary times and we may need your help if you are able and willing to give it.

Thank you
——–
To sign up please click the below link:
https://mailchi.mp/be23bf8a1c52/mycare-volunteer

COVID-19 UPDATE - GUIDANCE FOR VISITORS

Dear Relatives and Friends

You will of course be aware of the current health emergency and the steps that many care
homes have taken to protect the elderly and vulnerable people they look after.

At My Care we have been reducing the number of visitors into our Homes to protect our
residents, but now we need to go further. From now on we will be unable to accept visitors
into our care homes until further notice.

This has been a really difficult decision to make but we are sure that it is the best course of
action that we can take at this moment in time.

What does this mean – it means we are asking relatives and friends to stop their visits to
loved ones, so that we can protect them from the risks of coronavirus transmission.
We understand this will be unsettling and difficult for some families, but it is not a decision
we would be taking but for the current exceptional circumstances. Our priority at the
moment must be to minimise any risk to the health of our residents.

Of course, we recognise that it is vitally important both for you and for our residents that
you are able to stay in touch. We do not want you to lose contact with your loved one, so
we will ensure we keep everyone in touch by arranging video calls, phone calls and emails or
messaging.

If you have any questions for our homes we will try and answer them as quickly as we can.
Please discuss your particular concerns with the relevant Home Management team so that
we can arrange the right kind of communication for you and your loved one.

If a resident is receiving end of life care, we will of course arrange visits to the Care home,
however we will have to ensure you are not displaying any Coronavirus symptoms. We will
have to ask questions about your health before we allow you to visit – we understand this
may be distressing, but we have to do this. Hopefully you can understand this at this time.
All of our relatives have been fantastic so far, and we want to reassure you that we are
doing the very best we can to keep all your loved ones in good spirits, safe and well.

As soon as we have any further updates we will contact you.

March 25 2020.

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