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Useful Links

An A-Z guide of organisations that provide useful information, resources and support.

Age UK

Tel: 0800 169 6565
Web: www.ageuk.org.uk
One of the UK’s leading charities providing information on issues affecting older people.

Alzheimer’s Society

Tel: 9399 222 1122
Web: www.alzheimers.org.uk
The UK’s leading dementia support and research charity, here for anyone affected by any form of dementia in England, Wales and Northern Ireland.

Care Quality Commission (CQC)

Tel: 03000 616161
Web: www.cqc.org.uk
The independent regulator of all health and social care services in England

Carehome.co.uk

Web: www.carehome.co.uk
The UK’s leading search engine and data resource on care homes, jobs, news, products and services

Carers UK

Tel: 020 7378 4999
Web: www.carersuk.org
Give expert advice, information and support to people caring for others

Changes to care and support

Web: www.gov.uk/careandsupport
Providing details of changes to care and support from April 2016

Dementia UK

Tel: 0808 808 7777
Web: www.dementiauk.org
Providing support for, and helping to improve the quality of life for, all families affected by dementia.

Elderly Accommodation Counsel

Tel: 0800 377 7070
Web: www.eac.org.uk
Information, advice and guidance on any aspect of care, support or housing for older people.

Independent Age

Tel: 0800 319 6789
Web: www.independantage.org
A charity providing advice about care and support, money and benefits, health and mobility for older people.

NHS Choices

Web: www.nhs.uk/Conditions/social-care-and-support-guide
An NHS care and support guide

Parkinson’s Society

Advice Line: 0808 8000303
Web: www.parkinsons.org.uk
Provides support, advice and information to people and families living with Parkinson’s

Society of Later Life Advisers (SOLLA)

Tel: 0845 303 2909
Web: www.societyoflaterlifeadvisers.co.uk
Assist consumers and their families in finding trusted accredited financial advisers who understand financial needs in later life

Solicitors for the Elderly

Tel: 0844 567 6173
Web: www.sfe.legal
A national association of solicitors, barristers and legal executives providing, and promoting, a range of legal services for older people.

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ARRANGE TO VISIT A HOME

ARRANGE A CALL BACK

You are doing a fantastic job for Dad and our family wishes you well for the future.
Thank you for the care and support you have given me during my stay – you are all lovely people.
Thank you for looking after Dad. I don’t know what we would have done without your care.
The support and kindness you have shown Auntie and Uncle has helped them get through a very difficult period in their lives.
Thank you for taking Mum into your home when we need help. We all appreciate the kindness and thoughtfulness you have shown her.
I enjoyed a week at your lovely care home – an experience to remember.
Thanks for the care and support provided to my Nan. Her distant family are particularly grateful.
The individual care that Mum received made me feel she was part of a big family.
Just to say thank you for the care given to my Grandad. You are the best!
It has been a blessing t know that Mum has been so well cared for and you have all give me such great support.
Lovely carers taking care of D this week. A much needed break for me – thank you so much.
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MY Care Ltd.
Normanton Lodge
75 Mansfield Road
South Normanton
Derbyshire DE55 2EF

The views expressed on this site are not necessarily those of Maple York Care Ltd. Whilst every effort is made to ensure that the information on this site is accurate and up to date, no responsibility for errors and omissions can be accepted. Links to external servers do not imply any official Maple York Care Ltd. endorsement of the opinions or ideas expressed therein, or guarantee the validity of the information provided. Links to commercial sites are in no way an endorsement of any vendor's products or services.

© 2017 Maple York Care Ltd. All rights reserved.

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A call for help

My Care is placing a call out for anyone who would be willing to volunteer and help staff in our care homes during the current Coronavirus situation. You may be needed to help with a variety of tasks – delivering simple hydration, help with feeding or possibly with medication.

We are looking to create a RESERVE LIST OF VOLUNTEERS that we only call upon in an emergency situation, to cover other members of staff who are unable to be at work. Any relevant skills may be helpful.

The following conditions will apply:

  • There will need to be a screening process
  • We will pay for your DBS check
  • You may have to help us with a quick reference check
  • We will provide you with an induction and training, some of which may be online

If you can help us that would be fantastic. Initially we are asking you to fill in the form below. All we are asking for is your name and contact details and any relevant experience or attributes you have which you think might make you particularly suitable.

The current situation has placed huge demands on a number of different workforces, particularly the NHS and care homes. We are living through extraordinary times and we may need your help if you are able and willing to give it.

Thank you
——–
To sign up please click the below link:
https://mailchi.mp/be23bf8a1c52/mycare-volunteer

COVID-19 UPDATE - GUIDANCE FOR VISITORS

Dear Relatives and Friends

You will of course be aware of the current health emergency and the steps that many care
homes have taken to protect the elderly and vulnerable people they look after.

At My Care we have been reducing the number of visitors into our Homes to protect our
residents, but now we need to go further. From now on we will be unable to accept visitors
into our care homes until further notice.

This has been a really difficult decision to make but we are sure that it is the best course of
action that we can take at this moment in time.

What does this mean – it means we are asking relatives and friends to stop their visits to
loved ones, so that we can protect them from the risks of coronavirus transmission.
We understand this will be unsettling and difficult for some families, but it is not a decision
we would be taking but for the current exceptional circumstances. Our priority at the
moment must be to minimise any risk to the health of our residents.

Of course, we recognise that it is vitally important both for you and for our residents that
you are able to stay in touch. We do not want you to lose contact with your loved one, so
we will ensure we keep everyone in touch by arranging video calls, phone calls and emails or
messaging.

If you have any questions for our homes we will try and answer them as quickly as we can.
Please discuss your particular concerns with the relevant Home Management team so that
we can arrange the right kind of communication for you and your loved one.

If a resident is receiving end of life care, we will of course arrange visits to the Care home,
however we will have to ensure you are not displaying any Coronavirus symptoms. We will
have to ask questions about your health before we allow you to visit – we understand this
may be distressing, but we have to do this. Hopefully you can understand this at this time.
All of our relatives have been fantastic so far, and we want to reassure you that we are
doing the very best we can to keep all your loved ones in good spirits, safe and well.

As soon as we have any further updates we will contact you.

March 25 2020.

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