info@my-care.co.uk
My Care
  • home
  • our care
  • our homes
  • find a home
  • useful links
  • contact us
  • careers
  • Menu Menu

Useful Links

An A-Z guide of organisations that provide useful information, resources and support.

Age UK

Tel: 0800 169 6565
Web: www.ageuk.org.uk
One of the UK’s leading charities providing information on issues affecting older people.

Alzheimer’s Society

Tel: 9399 222 1122
Web: www.alzheimers.org.uk
The UK’s leading dementia support and research charity, here for anyone affected by any form of dementia in England, Wales and Northern Ireland.

Care Quality Commission (CQC)

Tel: 03000 616161
Web: www.cqc.org.uk
The independent regulator of all health and social care services in England

Carehome.co.uk

Web: www.carehome.co.uk
The UK’s leading search engine and data resource on care homes, jobs, news, products and services

Carers UK

Tel: 020 7378 4999
Web: www.carersuk.org
Give expert advice, information and support to people caring for others

Changes to care and support

Web: www.gov.uk/careandsupport
Providing details of changes to care and support from April 2016

Dementia UK

Tel: 0808 808 7777
Web: www.dementiauk.org
Providing support for, and helping to improve the quality of life for, all families affected by dementia.

Elderly Accommodation Counsel

Tel: 0800 377 7070
Web: www.eac.org.uk
Information, advice and guidance on any aspect of care, support or housing for older people.

Independent Age

Tel: 0800 319 6789
Web: www.independantage.org
A charity providing advice about care and support, money and benefits, health and mobility for older people.

NHS Choices

Web: www.nhs.uk/Conditions/social-care-and-support-guide
An NHS care and support guide

Parkinson’s Society

Advice Line: 0808 8000303
Web: www.parkinsons.org.uk
Provides support, advice and information to people and families living with Parkinson’s

Society of Later Life Advisers (SOLLA)

Tel: 0845 303 2909
Web: www.societyoflaterlifeadvisers.co.uk
Assist consumers and their families in finding trusted accredited financial advisers who understand financial needs in later life

Solicitors for the Elderly

Tel: 0844 567 6173
Web: www.sfe.legal
A national association of solicitors, barristers and legal executives providing, and promoting, a range of legal services for older people.

Request a brochure

Brochure

ARRANGE TO VISIT A HOME

ARRANGE A CALL BACK

You are doing a fantastic job for Dad and our family wishes you well for the future.
Thank you for the care and support you have given me during my stay – you are all lovely people.
Thank you for looking after Dad. I don’t know what we would have done without your care.
The support and kindness you have shown Auntie and Uncle has helped them get through a very difficult period in their lives.
Thank you for taking Mum into your home when we need help. We all appreciate the kindness and thoughtfulness you have shown her.
I enjoyed a week at your lovely care home – an experience to remember.
Thanks for the care and support provided to my Nan. Her distant family are particularly grateful.
The individual care that Mum received made me feel she was part of a big family.
Just to say thank you for the care given to my Grandad. You are the best!
It has been a blessing t know that Mum has been so well cared for and you have all give me such great support.
Lovely carers taking care of D this week. A much needed break for me – thank you so much.
  • Accessibility
  • Sitemap
  • Privacy Policy
  • Term & Conditions
  • Cookie Policy

MY Care Ltd.
Normanton Lodge
75 Mansfield Road
South Normanton
Derbyshire DE55 2EF

The views expressed on this site are not necessarily those of Maple York Care Ltd. Whilst every effort is made to ensure that the information on this site is accurate and up to date, no responsibility for errors and omissions can be accepted. Links to external servers do not imply any official Maple York Care Ltd. endorsement of the opinions or ideas expressed therein, or guarantee the validity of the information provided. Links to commercial sites are in no way an endorsement of any vendor's products or services.

© 2017 Maple York Care Ltd. All rights reserved.

Scroll to top
COVID-19 UPDATE - GUIDANCE FOR VISITORS

Dear Relatives and Friends

We can now provide an update in relation to the visiting arrangements within our Care Homes.

As you are aware the Government has now given instructions that visiting can resume to those people who reside within a care facility. This is fantastic news, as we are conscious that this has been a difficult year of worry and distress for many of you, as you have not been able to visit your loved ones in person.

We have of course attempted to facilitate outdoor distanced meetings when weather permitted, and virtual meetings whenever possible, but nothing beats being able to meet and talk face to face. So we are pleased to announce that we will be arranging bookable visits in our homes.

Despite having Government permission to take this step we wish to reassure you that we will take every precaution to maximise safety and minimise risk to residents, staff and yourselves. All visits will be conducted in line with our infection control procedures and our governing body policies and advice.

To maximise the safety of your loved ones during visits and in relation to this the following procedures will be adopted:

• One named person for each Resident will be able to visit on a weekly basis
• Visits are by prior appointment only
• Each visitor must attend 30 minutes prior to their appointment to enable a Lateral Flow test to be processed

Due to the individuality of the layout of our Care Homes and the individual personalities of your loved ones, we are asking that you contact the relevant Care Home for the purpose of gathering information in relation to their specific policies and procedures.

We look forward to welcoming you to our homes very soon and can’t wait to reunite our lovely residents with their loved ones and friends.

We would like to thank you for your understanding and cooperation.

March 24 2021

A call for help

My Care is placing a call out for anyone who would be willing to volunteer and help staff in our care homes during the current Coronavirus situation. You may be needed to help with a variety of tasks – delivering simple hydration, help with feeding or possibly with medication.

We are looking to create a RESERVE LIST OF VOLUNTEERS that we only call upon in an emergency situation, to cover other members of staff who are unable to be at work. Any relevant skills may be helpful.

The following conditions will apply:

  • There will need to be a screening process
  • We will pay for your DBS check
  • You may have to help us with a quick reference check
  • We will provide you with an induction and training, some of which may be online

If you can help us that would be fantastic. Initially we are asking you to fill in the form below. All we are asking for is your name and contact details and any relevant experience or attributes you have which you think might make you particularly suitable.

The current situation has placed huge demands on a number of different workforces, particularly the NHS and care homes. We are living through extraordinary times and we may need your help if you are able and willing to give it.

Thank you
——–
To sign up please click the below link:
https://mailchi.mp/be23bf8a1c52/mycare-volunteer